• EDUCATIONAL FAQs
  • INFORMATIONAL FAQs
  • PRODUCT & BRAND FAQs
  • RULES & REGULATIONS FAQs

EDUCATIONAL FAQs

  • How much nicotine is in the vapes you sell?

    All vaping products sold at Lush Vape comply with Health Canada's Nicotine Concentration in Vaping Products Regulations, which set the legal maximum at 20 mg/mL for all vaping products sold in Canada. This applies to every disposable vape, nicotine salt pod, and e-liquid in our catalogue.

    Most products we carry including ELFBAR, STLTH pods, Vuse, and Flavour Beast are available at 20mg of nicotine salt, which delivers a smoother hit compared to freebase nicotine at higher concentrations.

    The nicotine strength is always printed on the product packaging, so you always know exactly what you're getting. If you're unsure which strength is right for you, 20mg nicotine salt is generally recommended for adults who are transitioning from cigarettes.

  • How do I know if my disposable vape or pod is empty and why is it blinking?

    When your device is empty, the flavour will noticeably fade or taste burnt, vapour production will drop significantly, and the device may blink or flash. Most disposable vapes in Canada including ELFBAR, Flavour Beast Beast Mode Max 2, and Vuse GO 8000 have an LED indicator that blinks a set number of times (usually 3 to 5 flashes) to signal the battery or e-liquid is depleted.

    If your disposable vape is blinking but you haven't been using it long, there are a few possible causes: the battery may need charging (if it's a rechargeable disposable like the ELFBAR BC10000 or ELFBAR GH20000), or the device may have a short circuit or airflow restriction. Try charging it with a USB-C cable if supported β€” many high-puff disposables are rechargeable for exactly this reason.

    For pod systems like STLTH, Level X, or Vuse, a blinking light typically means the pod is empty and needs replacing, or the pod isn't seated properly. Remove the pod, check the contacts, and re-insert it firmly.

    If the issue persists after charging or swapping the pod, the device may have a manufacturing defect. Reach out to us at support@lushvape.ca and we'll help you sort it out.

  • Is vaping safer than smoking cigarettes?

    Health Canada and public health organizations acknowledge that vaping is likely less harmful than smoking combustible cigarettes for adult smokers, primarily because vaping eliminates combustion β€” the burning process that produces the thousands of toxic chemicals found in cigarette smoke. Switching completely from cigarettes to vaping is generally considered a harm-reduction step for adult smokers.

    That said, vaping is not risk-free. Nicotine is a highly addictive substance, and vaping products sold at Lush Vape contain nicotine. Vaping is intended for adult smokers and former smokers only β€” it is not recommended for people who have never smoked, for youth, or as a first-choice nicotine product.

    All products on lushvape.ca carry the required Health Canada nicotine addiction warning. If you have specific concerns about your health, please consult a physician before using any nicotine product.

  • Is vaping safe during pregnancy or if I have a medical condition?

    Vaping products contain nicotine, which is known to be harmful during pregnancy and can cause birth defects or other reproductive harm. This warning is displayed on all products sold at Lush Vape, as required by Health Canada.

    If you are pregnant, trying to become pregnant, breastfeeding, or managing a heart condition, respiratory illness, or any other medical condition, you should not use vaping products without first consulting your doctor or healthcare provider.

    Lush Vape products are intended for adult smokers 19 years of age or older who are looking for an alternative to cigarettes. They are not smoking cessation products and are not designed to treat, prevent, or cure any disease or condition.

  • Can you help me choose the right vape if I am new?

    If you’re switching from cigarettes, a disposable vape or a closed pod system with 20mg nicotine salt is the easiest starting point. Disposables require zero setup β€” just open and inhale. Popular beginner picks at Lush Vape include the ELFBAR BC10000, Vuse GO 8000, and STLTH TITAN MAX pods with a STLTH device. These deliver a smooth, satisfying draw that closely mimics the feel of smoking.

    If you want something longer-lasting, a closed pod system (like STLT or Vuse) pairs a reusable device with replaceable pods, which works out more cost-effective over time. Our Devices section has both closed and open pod system options.

    If you vape occasionally and just want convenience, a compact disposable vape under $30 from ELFBAR PRIME, ALLO 2500, and ALLO 10K is a great no-fuss option.

    Not sure where to start? Email us at support@lushvape.ca or visit us in-store at 317 Adelaide Street East, Toronto , and our team will be happy to walk you through it.

  • What’s the difference between a closed pod system and an open pod system?

    Closed pod systems use pre-filled, sealed pods that you simply click into a device. When the pod is empty, you swap it for a new one. Brands like STLTH, Vuse, RELX, Level X, and POP use closed pod systems. They're clean, convenient, and require no handling of e-liquid. This is the most popular format for everyday vapers in Canada.

    Open pod systems use refillable pods β€” you fill them yourself with an e-liquid of your choice. This gives you more flexibility over flavour and nicotine strength, and can be more economical if you buy e-liquids in larger bottles. Open pod systems require a bit more upkeep but are preferred by vapers who like to customize their experience.

    At Lush Vape, we carry both. Our Devices section includes closed pod systems for brands like STLTH and Vuse, as well as open pod systems and accessories for more experienced vapers. We also stock a range of e-liquids including ELFLIQ, IVG, Breeze, STLTH Salt, and POP Vapor liquids compatible with open pod devices.

  • How do I choose between e-liquids, vape kits, and accessories at Lush Vape?

    E-liquids are for vapers who already have an open pod device or a refillable kit. At Lush Vape, we carry nicotine salt e-liquids from brands like ELFLIQ, IVG, Breeze, STLTH Salt, and POP Vapor in 30ml bottles. These are ideal if you want more control over your flavour and prefer to refill rather than replace pods.

    Vape kits (devices) include both closed pod systems and open pod systems. If you don't already have a device, start here. Closed pod systems are simpler; open pod systems offer more versatility. We also carry dry herb and 510-thread devices β€” browse our full Devices section for those who want something different.

    Coils & Ohms: Replacement coils keep your device performing optimally. Lower ohms (0.6–0.8Ξ©) = more vapor/warmth for direct-lung vaping; higher ohms (1.0Ξ©+) = tighter draw/smoother throat hit for mouth-to-lung. Check your Caliburn or pod kit manual for compatible coil resistance.

    Accessories include items like the NOVA Puff 510 CBD filtration device, charging cables, and other add-ons. These complement your existing setup.

    If you're new and unsure which category suits you, disposable vapes are the easiest starting point β€” no devices, no e-liquids, no accessories required. Just browse our Disposables section and pick a brand and flavour you like.

INFORMATIONAL FAQs

  • What is Lush Vape?

    Lush Vape is a Canadian online vape shop and physical retail store based in Toronto, Ontario. We sell a curated selection of the most popular vaping products available in Canada including disposable vapes, pod systems, nicotine salt e-liquids, and vaping devices from brands like ELFBAR, STLTH, Vuse, Flavour Beast, Level X, RELX, POP Vapor, and more.

    We ship across Canada and offer same-day delivery within Toronto and the GTA for orders placed before noon on business days. Our physical store is located at 317 Adelaide Street East, Toronto. All products on lushvape.ca are 100% authentic, sourced from authorised distributors, and fully compliant with Health Canada regulations.

    Whether you're looking to buy disposable vapes online in Canada, pick up STLTH pods in Toronto, or explore nicotine salt e-liquids, Lush Vape is your go-to Canadian online vape store.

  • Why choose Lush Vape as your online vaping destination?

    There are a few things that set Lush Vape apart from other online vape shops in Canada:

    Authentic products, guaranteed. Every item we carry is sourced from authorised Canadian distributors. No counterfeits, no grey-market products β€” just the real thing.

    Free standard shipping on orders over $99. We offer free tracked shipping across Canada on qualifying orders, so stocking up always makes sense.

    Same-day delivery in Toronto, GTA and more:
    Ajax, Aurora, Brampton, Burlington, Cambridge, Dundas, East York, Etobicoke, Hamilton, Kitchener, Markham, Milton, Mississauga, Newmarket, North York, Oakville, Oshawa, Pickering, Richmond Hill, Scarborough, St. Catharines, Stoney Creek, Thornhill, Toronto, Vaughan, Waterloo, Whitby, Woodbridge, York and many more!

    To find out if your location is eligible, enter your address at checkout and select the local delivery shipping option.

    Next-day delivery zones:
    Blainville, Boisbriand, Brossard, Gatineau, Kahnawake, La Prairie, Laval, Lévis, Longueuil, Montreal, Orléans, Ottawa, Quebec City, Repentigny, Saint-Lambert, Terrebonne, Trois-Rivières.

    Order before noon on a weekday and we'll get it to you the same day, no waiting around.

    Perk Buddy rewards. Every purchase earns you points through our Perk Buddy partnership. Points never expire, there's no monthly fee, and you can redeem them at any Perk Buddy partner store, not just Lush Vape.

    Shop online or in person. Our Toronto store at 317 Adelaide Street East , is open for walk-ins, and our online store at lushvape.ca is available 24/7..

    A wide selection in one place. Shop top brands like ELFBAR, STLTH, Vuse, Flavour Beast, Level X, POP, RELX, and ALLO β€” we carry the brands Canadians actually buy, all under one roof.

  • What are the benefits of buying in volume at Lush Vape, and how does Perk Buddy work?

    Volume discounts at Lush Vape reward you for stocking up. Many products are available in multi-packs (3-packs, 6-packs) at a lower per-unit cost than buying individually. The more you buy in a single order, the more you save - and if your order totals $99 or more, shipping is free across Canada.

    Perk Buddy is Canada’s Top rewards network and Lush Vape takes pride in being part of this rewards program, and it's one of the best parts about shopping at Lush Vape. Here's how it works:

    • Earn points on every purchase at member prices - simply create an account at lushvape.ca to get started
    • Points never expire, so there's no pressure to redeem them quickly
    • No monthly fee - it's completely free to join
    • Redeem anywhere - your Perk Buddy points can be used at any Perk Buddy partner store, not just Lush Vape
    • Refer a friend and earn points when they make their first purchase
    • Member-only pricing - members get lower prices on products than guest shoppers

    Whether you're a casual buyer or a regular customer who orders STLTH pods or ELFBAR disposables frequently, Perk Buddy makes every order work harder for you.

  • Does Lush Vape have a physical store, and what are your hours?

    Yes, Lush Vape has a physical retail store located at 317 Adelaide Street East, Toronto, Ontario.

    Our Store Hours:
    Monday - 9:00 AM - 9:00 PM
    Tuesday - 9:00 AM - 9:00 PM
    Wednesday - 9:00 AM - 9:00 PM
    Thursday - 9:00 AM - 9:00 PM
    Friday - 9:00 AM - 9:00 PM
    Saturday - 10:00 AM - 7:00 PM
    Sunday - 10:00 AM - 6:00 PM

    For current store hours and the most up-to-date contact information, please visit our Contact page at lushvape.ca/pages/contact or email us at support@lushvape.ca. Hours may vary on holidays or during special events.

    You can also reach us through the contact form on our website. We aim to respond to all inquiries promptly.

  • Do you offer in-store pickup for online orders?

    Yes, if you’re in Toronto, you can choose in-store pickup at checkout for orders placed on lushvape.ca. Simply select pickup at our Adelaide Street East location and your order will be ready when you arrive. This is a great option if you need something the same day and prefer to pick it up rather than wait for delivery.

    For questions about pickup availability or wait times, email support@lushvape.ca before heading in.

  • Does Lush Vape offer same-day vape delivery in Toronto and the GTA?

    Yes, same-day vape delivery is one of our most popular features.

    Free Standard shipping on orders over $99. We offer free tracked shipping across Canada on qualifying orders, so stocking up always makes sense.

    Same-day delivery in Toronto, GTA and More:
    Ajax, Aurora, Brampton, Burlington, Cambridge, Dundas, East York, Etobicoke, Hamilton, Kitchener, Markham, Milton, Mississauga, Newmarket, North York, Oakville, Oshawa, Pickering, Richmond Hill, Scarborough, St. Catharines, Stoney Creek, Thornhill, Toronto, Vaughan, Waterloo, Whitby, Woodbridge, York and Many More!!
    To Find out if your location is eligible, enter your address at checkout and select the local delivery shipping location.

    Here’s how it works:

    • Order before 12pm on a weekday and your order qualifies for same-day delivery
    • Same-day delivery is available on all products - disposable vapes, STLTH pods, ELFBAR, Vuse GO 8000, Flavour Beast, and everything else in our catalogue
    • Orders placed after 12pm are processed and shipped the next business day


    Next-Day Delivery Zones
    Blainville, Boisbriand, Brossard, Gatineau, Kahanawake, La Prairie, Laval, Levis, Longueuil, Montreal, Orléans, Ottawa, Quebec, Repentigny, Saint-Lamber, Terrebonne, Trois-Rivières.

    For customers outside the GTA, we ship Canada-wide with tracked courier service and free shipping on orders over $99. Browse our full catalogue.

    Estimated Delivery Time*

    Province/Territory Express Shipping Standard Shipping Express Shipping
    (Remote areas)
    Standard Shipping
    (Remote areas)
    Ontario 1 day 1-2 days 1-3 days 2-3 days
    Quebec 1 day 1-2 days 1-3 days 2-3 days
    Alberta 1-2 days 2-3 days 2-4 days 2-4 days
    Saskatchewan 2-3 days 2-4 days 2-5 days 3-5 days
    British Columbia 1-2 days 2-3 days 2-4 days 2-4 days
    Manitoba 2-3 days 2-4 days 2-5 days 3-5 days
    Nova Scotia 2-3 days 2-4 days 2-5 days 3-5 days
    New Brunswick 2-3 days 2-4 days 2-5 days 3-5 days
    Prince Edward Island 2-3 days 2-4 days 2-5 days 3-5 days
    Newfoundland & Labrador 2-4 days 4-7 days 5-9 days 8-14 days
    Northwest Territories 2-4 days 4-7 days 5-9 days 8-14 days
    Nunavut 2-4 days 5-8 days 5-9 days 8-14 days
    Yukon 2-4 days 5-8 days 5-9 days 8-14 days

    * These are estimated delivery time for each province/territory. Actual delivery may be affected by weather conditions and other factors. We appreciate your patience and understanding.

  • Where in Canada do you ship, and how long does delivery take?

    Lush Vape ships to all provinces across Canada. Here’s what to expect:

    • GTA (Toronto, Mississauga, Brampton, Vaughan, Markham, etc.): Same-day delivery on weekday orders placed before 12pm; next business day otherwise
    • Ontario (outside GTA): Typically 1-3 business days
    • Other provinces (BC, Alberta, Quebec, etc.): Typically 3-7 business days depending on your location and carrier

    All Canada-wide orders are shipped with tracking. You’ll receive a tracking number via email once your order ships. Free shipping applies to orders over $99. Please see our Shipping & Refunds page for full details.

    Please note: Due to provincial regulations, some products may not be available for delivery in certain regions. At checkout, select your province to see what’s available in your area.

  • What types of vape products does Lush Vape sell?

    Lush Vape carries a wide range across all major vaping categories:

    Disposable vapes - including ELFBAR (BC10000, GH20000, EW25000, MixArt 40K, MoonNight 70K, BC Pro 80K), Flavour Beast Beast Mode Max 2, Vuse GO 8000, STLTH TITAN MAX, VEEV NOW, and ALLO Ultra 10K.

    Pod systems and pods - including STLTH (OG, X Pods, LOOP MAX), STLTH x ELFBAR LOOP Collab Pods, Level X (Drip'n G2 Ultra, Unleashed), POP Vapor Pods, RELX Vuse Pods and Ultra Pods, and ZPods (S-Pods and X-Pods).

    E-liquids - including ELFLIQ, IVG, Breeze, STLTH Salt, and POP Vapor Liquids in nicotine salt formulas.

    Devices - including closed pod systems, open pod systems, dry herb and 510-thread devices, and accessories.

    We regularly add new products as brands release them, so our catalogue stays current with what Canadian vapers are actually buying.

  • Is my device covered under warranty, and what do I do if it doesn’t work?

    Manufacturer warranty: All devices sold at Lush Vape come with the manufacturer’s standard warranty where applicable. see our Warranty, Shipping & Refunds page. This covers manufacturing defects and functional failures under normal use. Coverage terms, duration, and exclusions vary by brand and product. Warranties generally do not cover physical damage, liquid damage, misuse, or normal wear.

    Lush Vape Extended Warranty: We also offer an optional Extended Warranty Plan for select products, valid for 60 days from your date of purchase. This provides store-supported replacement coverage for verified functional defects during normal use.

    If your device isn’t working: 1. Check the basics first - is the battery charged? Is the pod seated properly?
    Is there a blinking light indicating the device is empty?
    2. If it’s a rechargeable disposable, try charging it with a USB-C cable
    3. For pod systems, remove and re-insert the pod to ensure a clean connection
    4. If the problem persists, email us at support@lushvape.ca or visit our store at 317 Adelaide Street East, Toronto, and our team will assist you with troubleshooting or a warranty claim

  • Can I pay using a prepaid credit card or Visa Debit?

    Yes, Lush Vape accepts Visa Debit and prepaid credit cards at checkout, in addition to major credit cards (Visa, Mastercard) and other standard payment methods. If you run into any payment issues, double-check that the billing address on your card matches what you enter at checkout, as prepaid cards sometimes require an exact match. For further help, email us at support@lushvape.ca.

  • How do I track my online order?

    Once your order ships, you’ll receive a confirmation email with a tracking number and a direct link to track your package. Simply click the link in that email to follow your delivery in real time.

    If you haven’t received a tracking email, check your spam or junk folder first. If it’s still missing, log in to your account at lushvape.ca to check your order status, or email us at support@lushvape.ca with your order number and we’ll look into it right away.

  • What is Perk Buddy and how do I collect vape points with it?

    Perk Buddy is Canada’s top loyalty rewards program that lets you earn points every time you shop at Lush Vape, and spend them anywhere in the Perk Buddy network.

    Here’s how to get started:
    1. Create a free account at lushvape.ca (no monthly fee, no catch)
    2. Shop as usual, you’ll earn points automatically on every qualifying purchase at member pricing
    3. Your points never expire, so they accumulate until you’re ready to use them
    4. Redeem your points at Lush Vape or at any Perk Buddy partner store

    Other perks of being a member: - Access to member-only pricing that’s lower than the standard retail price - Refer a friend and earn bonus points when they make a purchase - Pay with your points at checkout once you’ve accumulated enough

    Perk Buddy is completely free to join. Just sign up, shop, and let your points build up. The more you buy, the more you earn, and the savings follow.

PRODUCT & BRAND FAQs

  • Which disposable vape lasts the longest in Canada?

    The longest-lasting disposable vapes available at Lush Vape, ranked by puff count:

    All of these are rechargeable disposables, meaning you plug them in via USB-C to fully use the e-liquid before the device is spent. If you’re a daily vaper looking for the best value per puff, the ELFBAR BC Pro 80K or MoonNight 70K are currently the best options on our site. For something more mid-range, the ELFBAR GH20000 is our most popular seller.

  • What ELFBAR products does Lush Vape carry?

    Lush Vape carries the full current ELFBAR lineup available in Canada:

    All ELFBAR products on lushvape.ca contain 20mg nicotine salt and are fully compliant with Health Canada regulations. Popular ELFBAR flavours include Watermelon Ice, Double Mango, Blue Razz Ice, Miami Mint, Strawberry Banana, and Peach Mango. We also carry the STLTH x ELFBAR LOOP Collab Pods for STLTH device users who want ELFBAR flavours in pod format.

    Browse the full ELFBAR collection at lushvape.ca/collections/elfbar.

  • Does Lush Vape sell STLTH pods and STLTH products?

    Yes, we carry a comprehensive STLTH lineup, including:

    STLTH Disposables: STLTH TITAN MAX (up to 10,000 puffs, rechargeable)

    STLTH Pods: STLTH OG Pods (original STLTH device compatible) - STLTH X Pods (for the STLTH X device) - STLTH LOOP MAX Pods (up to 70,000 puffs per pack equivalent) - STLTH x ELFBAR LOOP Collab Pods (a unique STLTH and ELFBAR collaboration)

    STLTH E-Liquids: STLTH Salt E-Liquid (bottled nic salt for open pod systems)

    STLTH pods use 20mg nicotine salt and are available in a wide range of flavours including mint, watermelon, banana ice, and more. All STLTH products at Lush Vape are authentic, sourced from authorised Canadian distributors.

    Browse STLTH pods at lushvape.ca under the Pods section.

  • How do I choose the right nicotine strength for vape pods in Canada?

    In Canada, all nicotine salt pods are capped at 20mg/mL by Health Canada regulations, so the choice is simpler than it might seem. Here’s a general guide:

    20mg nicotine salt - the standard strength available at Lush Vape and the maximum allowed in Canada. It’s the right choice for most adult vapers, particularly those transitioning from cigarettes. Nicotine salt at 20mg delivers a smooth hit without harshness, even at higher concentrations.

    However, Lush Vape offers 10mg nicotine salt - if you want to start with a lower nicotine level, the ALLO 2500 (Up to 2500 Puffs) is available in 10mg and is one of the best options for adult vapers who prefer a gentler introduction to nicotine salt. It gives you a real vaping experience at half the nicotine strength, making it a comfortable middle ground between 20mg and nicotine-free (0mg).

    Lower-strength e-liquids - if you use an open pod system with bottled e-liquid (like ELFLIQ or IVG), lower nicotine options may be available. These are better suited for people who vape frequently throughout the day and want to moderate their intake.

    Nicotine-free (0mg) - available in select e-liquid lines for those who enjoy the experience of vaping without nicotine.

    As a general rule: if you’re a smoker switching to vaping, start with 20mg nic salt pods. If you currently vape and want to reduce nicotine over time, explore lower-strength bottled e-liquids for use with an open pod system.

  • What’s the difference between a disposable vape and a pod vape in Canada?

    Disposable vapes are self-contained, single-use (or extended-use) devices that come pre-filled with e-liquid and pre-charged. When the e-liquid runs out or the battery is fully depleted, you replace the whole device. They require zero maintenance and are ideal for convenience-focused vapers. At Lush Vape, disposables like the ELFBAR GH20000 and Flavour Beast Beast Mode Max 2 now last tens of thousands of puffs and are rechargeable.

    Pod vapes consist of a reusable device and replaceable pods. You keep the same device and just swap the pod when it’s empty. Brands like STLTH, Vuse, Level X, and POP Vapor use this format. Pod systems generally have a lower cost per puff over time since you’re only replacing the pod, not the whole device.

    Which is right for you? - Disposable: best for simplicity, travel, or trying different flavours without commitment - Pod system: best for regular vapers who prefer cost efficiency and consistency

    Both formats are available at Lush Vape, and both use 20mg nicotine salt - the standard for Canadian vaping products.

  • Does Lush Vape carry cheap disposable vapes under $25?

    Yes, we have several great options under $25 at lushvape.ca. The ELFBAR PRIME, ALLO 2500 and ALLO Ultra 10K are available at competitive price points.

    Members through Perk Buddy get access to lower member pricing, which can bring several products below the $25 mark. Free shipping on orders over $99 also means that stocking up on multiple affordable disposables in one order saves you on shipping as well. Create a free account to unlock member pricing.

    For the most current pricing and any active promotions, browse our Disposables section at lushvape.ca. Prices and availability are updated regularly.

RULES & REGULATIONS FAQs

  • Is it legal to buy vapes online in Canada?

    Yes, buying vapes online in Canada is completely legal for adults who are of legal purchasing age in their province. Online vape retailers in Canada operate under the federal Tobacco and Vaping Products Act (TVPA), which regulates the sale, marketing, and distribution of vaping products.

    Lush Vape is a fully compliant Canadian online vape shop. All products we sell meet Health Canada’s nicotine concentration, labelling, and packaging requirements. We require age verification at checkout for every order, and we only ship to adults of legal purchasing age. See our full compliance details here.

    Buying from a compliant retailer like Lush Vape also ensures you’re receiving authentic, properly labelled products, not grey-market or counterfeit items that may have inconsistent nicotine levels or unverified components.

  • Are Lush Vape products compliant with Canadian vaping regulations?

    Yes, all products sold at Lush Vape comply with Canadian federal vaping regulations, including:

    • Health Canada’s 20 mg/mL nicotine cap under the Nicotine Concentration in Vaping Products Regulations
    • Vaping Products Labelling and Packaging Regulations (VPLPR) all products display the required Health Canada health warning, nicotine concentration statement, and child-resistant packaging
    • Tobacco and Vaping Products Act (TVPA) all sourcing, sale, and distribution practices align with federal law

    We source exclusively from authorised Canadian distributors. No product on lushvape.ca exceeds the 20mg/mL nicotine limit, and all packaging meets federal standards. Products that cannot be legally delivered to certain provinces (due to regional flavour restrictions) are filtered out at checkout when you select your province.

  • What is the legal age to buy vape products at Lush Vape?

    The legal age to purchase vaping products varies by province in Canada:

    • 19 years old in Ontario, British Columbia, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Newfoundland and Labrador, Yukon, Northwest Territories, Nunavut, Alberta and Quebec.
    • 21 years old in Prince Edward Island

    Since Lush Vape is based in Ontario and serves customers across Canada, we enforce the legal purchasing age of 19+ as our standard. For provinces where the age is 18 (Alberta, Quebec), 18-year-olds may purchase legally, but Lush Vape defaults to 19+ as our platform-wide minimum.

    All online orders and deliveries require age verification. We do not sell to minors under any circumstances.

  • How does age verification work for online orders and deliveries?

    For online orders at lushvape.ca: You are required to confirm that you are of legal smoking age in your province at checkout. This is a mandatory step under Canadian law, orders cannot be processed without this confirmation.

    For deliveries: When your package arrives, the courier may require the recipient to confirm their age before handing over the parcel. This is standard practice for regulated products in Canada. Make sure the name on the order matches the person available to receive it.

    For in-store pickup or walk-in at our Toronto store (317 Adelaide Street East): Valid government-issued photo ID confirming your age (e.g., driver’s licence, passport, or provincial ID) is required for all purchases. Our team checks ID for anyone who appears under 25, which is standard practice in Ontario.

    Age verification is not just our policy - it is a legal requirement under the Tobacco and Vaping Products Act. Lush Vape takes youth protection seriously and we thank you for your understanding and cooperation.

  • Are flavoured vapes allowed in Canada?

    The short answer is: it depends on your province.

    Federally, there is currently no nationwide ban on vaping flavours in Canada. Health Canada has been in ongoing consultation about flavour restrictions, but as of 2025, no federal ban covering all flavours is in effect.

    However, provinces have their own rules, and this is where it gets important:

    • Ontario: Flavoured vapes are allowed but must be sold through adult-only specialty vape stores (which Lush Vape qualifies as). Flavoured products cannot be sold in convenience stores or gas stations.
    • British Columbia: Flavoured products are permitted in licensed specialty shops only, with plain packaging requirements.
    • Alberta: Follows federal standards - a wide range of flavours is permitted across retail and online.
    • Quebec: Flavoured vaping products other than tobacco are banned since October 2023.
    • Nova Scotia, New Brunswick, PEI, Northwest Territories, Nunavut: Non-tobacco flavours are banned.

    At Lush Vape, your province is selected at checkout to ensure only legally available products are shown for your delivery address. If you’re in Ontario, Alberta, or BC, you can access our full flavour range. If you’re in a province with flavour restrictions, we’ll only show you products that can legally ship to you.

  • Does Lush Vape sell banned vape flavours in Canada?

    No. Lush Vape does not sell or ship any vaping products that are prohibited in a customer’s province. Our online store uses province selection at checkout to automatically filter out products that cannot legally be delivered to your location.

    For example, customers ordering from Quebec, Nova Scotia, or New Brunswick will only see products that comply with those provinces’ flavour restrictions. We do not ship non-compliant products to restricted regions.

    All products listed on lushvape.ca are compliant with Health Canada’s federal regulations. Regional restrictions are enforced at the point of sale. If you have questions about what’s available in your province, email us at support@lushvape.ca and we’ll help clarify what you can order.